![]() The drain pump can be tested with a multimeter to determine if it has failed electrically.Depending on your model, you may be able to access the drain pump through a front access panel or by removing the rear access panel. Check that the drain pump is not clogged.On most models, it can be unscrewed, or pliers can be used to remove the clamp that secures it. Check the drain hose for a blockage by disconnecting it from the washer at the rear of the machine.The drain hose should also be installed to the manufacturer’s specifications, e.g., not too low or high. Make sure the drain hose is not kinked, pinched, or obstructed by a small object.Use a high-efficiency (HE) detergent to reduce soap suds, as suds can also lower the spin speed.Again, this can leave excess water in the tub. Similarly, if you are washing a bulky item, the washer’s sensors may lower the spin speed to balance the load.Make sure to select the correct cycle based on the fabric and size of the load to solve the issue. Selecting a slow spin speed or the “delicate” or “hand wash” cycle can cause the washer to leave excess water in the tub. Washing large, bulky items can also slow down the spin speed and cause water to be left in the tub after the wash. However, before checking those components, make sure you are using the correct spin setting and detergent. If your Whirlpool Duet washer is not draining, it is usually caused by either the drain hose or drain pump. By following these instructions, you should be able to fix most of these issues yourself. This guide looks at four of the most common Whirlpool problems that users experience: the washer not draining, turning on, spinning, or filling with water. However, like all trusted brands and washing machines, the Whirlpool Duet is still vulnerable to components wearing out or becoming clogged over time. The Whirlpool Duet washer comes recommended by many of its users for its reliability.
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